Showing posts with label feedback. Show all posts
Showing posts with label feedback. Show all posts

Wednesday, December 9, 2009

Responses to user feedback

If people uninstall yoono (yes this does happen in extreme circumstances), they can leave a comment to say why they uninstalled.

I thought I'd let you know some of the reasons they give and try to give a response :

  • not linked to Linkedin > yoono 7 now includes LinkedIn
  • can't hide the thin bar on the left without signing out  > yes you can - click on the yoono button in the Firefox toolbar
  • font is too small / typeface too small > with yoono 7.0.5 you can now change the font size
  • couldn't log out! / don´t know how too turn it off, when I want > click the menu button then "sign out". This closes all connections to your social networks and stops updates
  • exposure of private content over the net / don't like giving 3rd parties access to my stuff > in fact unlike a lot of social aggregators, we don't keep any passwords on the computer. See this post. 
  • not possible to add social networks after installing > click on the menu button then Add Social Network, or right-click on the header where the account icons are 
  • the annoying 'uh-oh' sound > yes I agree it's annoying. Yoono 7 now has a much nicer default sound, also you can have a different sound for each network (Twitter / Facebook etc.)
  • hated the profile changer right next to the address bar / cannot remove profile selector > the profile selector is new for yoono 7 - we're looking to making it easier to understand and adding the option to remove it
  • no obvious way to move it to the right side of my browser / would have liked a right side view > I don't know any firefox sidebars that can do this. Having said that, it's technically possible but we've just not got round to it ...
  • it finally disappreared from the window, I couldnt get the sidebar back in any way > click on the yoono button in the Firefox toolbar to display / undispla
  • I'm waiting for Yoono Desktop for Linux > it's quite a pain to make a version for linux - there are lots of different install packages to have to create, but we're going to do it "soon" (where have you heard that before ...)
  • it worked slow / too much cpu usage > yoono 7 is a lot faster - we now use a database and only display minimal HTML content
  • I don't want to use it / don't need it > fair enough!
  • fddgfd >  I have no answer to this
  • maybe you could include something that other things don't? (If you already have, they obviously weren't very good) > we have actually :
    • speed-sharing of web page content across your networks (see this video)
    • the all button - see all updates / friends / search across networks...
    • more security than other social aggregators (see this video)
    • cross-network groups (see here)
    • other widgets like Discoveries, Email, Shopping...
    • etc ...
 

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